We are truly living in a digital age and this is transforming the way we live our lives and as you would expect, these advancements offer many benefits, especially for the courier and logistics sector. Here are some of the major technological innovations that are benefitting the courier and logistics industry.
Until only a few years ago, a customer would not be able to find out where their consignment is at any given time and when they called the logistics company to enquire, they would not get much more than “it’s on its way.” Fortunately, this is no longer the case; all you need to do is login to the logistics company’s website, paste your consignment code into the window and within a few seconds, you will know the exact location of your goods. This is possible due to GPS technology, which is used by the taxi truck couriers Sydney and any other city has to discover the precise location of any consignment.
This emerging technology very much empowers the customer and the logistics provider, which can be used in a number of ways. If you send someone a QR code, this can be used to access a secure network, for example, or it could be used to identify items that are being stored in a warehouse. The logistics firm could send you a QR code and this authorises access to their digital network.
We are only a few years from seeing drones make deliveries to customers; indeed, in the US, Amazon are already using drone trucks, which contain 5-10 drones and when programmed by the driver. The drones are released and are programmed to fly to the customer’s home address. This system does require a 5G network, which is in the process of being set up and the system will be managed by AI using the Internet of Things (IoT), which is a network for every single digital device.
Digital Payment Gateways
By offering the customer a range of online payment methods, you are attracting customers by offering secure payment gateways that are very convenient. Bitcoin is just one example, along with PayPal and other secure payment systems, and the more payment systems you offer, the better.
The Sydney logistics company, like any other such company in any location, employs digital technology to manage their fleet of vehicles and the main fleet controller can communicate with any driver. The manager also knows the speed of the vehicle at any given time, the location and even how many times the driver stopped during his round of deliveries.
Compared to twenty years ago, the logistics industry has come on in leaps and bounds regarding technological advancement, allowing them to manage their business more efficiently and provide a better service to their customers. Who knows where tech development will end? Drones are certainly one aspect of logistics that you will see emerging in the next few years and with new transportation that uses clean and renewable energy, the future looks bright for the logistics industry.